Privacy Policy

Privacy Policy Hakata Izakaya HERO

Last Updated: September 2026

At Hakata Izakaya HERO, we respect the privacy of our guests, website visitors, customers, and other individuals who interact with our restaurant and online services.

This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit our website, contact us, make an inquiry, interact with our online content, or otherwise communicate with Hakata Izakaya HERO.

Hakata Izakaya HERO is located at 1929 Westwood Blvd, Los Angeles, California 90025. The restaurant operates as a Japanese izakaya and provides food, beverages, dining, and related customer services.

This Privacy Policy is intended to provide general information about privacy practices. Specific data practices may vary depending on the website features, reservation systems, ordering platforms, payment providers, analytics services, or other third-party services used at a particular time.

Information We May Collect

Depending on how you interact with Hakata Izakaya HERO, different types of information may be collected.

Information may include your name, email address, telephone number, reservation details, order-related information, communications, and other information that you voluntarily provide.

For example, you may provide information when you:

  • Contact the restaurant
  • Request information
  • Make a reservation through an applicable service
  • Place an online order through an applicable platform
  • Ask questions about the menu
  • Provide feedback
  • Participate in promotions or customer communications
  • Interact with the restaurant website
  • Communicate with restaurant staff

You should avoid submitting unnecessary sensitive personal information through general contact forms or other communication channels.

Website Information

When you visit a website, certain technical information may potentially be collected automatically by the website, hosting provider, analytics services, security tools, or other technologies.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • General geographic information
  • Pages visited
  • Referring website
  • Date and time of access
  • General website usage information
  • Technical information relating to website performance

The exact information collected depends on the technology and services operating on the website.

Cookies and Similar Technologies

A website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, maintain security, and analyze website performance.

Cookies are small data files that can be stored by a website on a visitor’s device.

Depending on the technologies implemented on the website, cookies may be used for purposes such as:

  • Website functionality
  • Security
  • Analytics
  • Performance monitoring
  • Remembering preferences
  • Understanding visitor interactions
  • Improving website content

You may be able to manage cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

How We May Use Information

Personal information may be used for legitimate restaurant and website-related purposes.

These purposes may include:

  • Responding to customer inquiries
  • Providing requested information
  • Managing reservations where applicable
  • Processing orders where applicable
  • Providing customer service
  • Communicating about restaurant services
  • Responding to feedback
  • Maintaining website security
  • Improving website functionality
  • Understanding website usage
  • Preventing fraudulent or unauthorized activity
  • Complying with applicable legal obligations

Information should only be used in ways reasonably connected with the purpose for which it was collected or as otherwise permitted by applicable law.

Restaurant Reservations

If reservation services are offered through Hakata Izakaya HERO or a third-party reservation provider, information required to process a reservation may be collected.

This may include information such as:

  • Name
  • Telephone number
  • Email address
  • Party size
  • Reservation date
  • Reservation time
  • Special requests
  • Other information required by the reservation provider

When a third-party reservation platform is used, that platform may independently process personal information under its own privacy policy.

Guests should review the applicable third-party privacy notice when providing information through an external reservation service.

Online Orders and Payments

If online ordering or payment services are available through a third-party provider, payment and transaction information may be processed by the applicable payment or ordering provider.

Hakata Izakaya HERO should not be assumed to directly store complete payment card information unless such storage is specifically disclosed.

Third-party payment providers may have their own privacy policies, security practices, and terms.

Customers should review those policies when completing transactions through an external platform.

Information From Third Parties

Hakata Izakaya HERO may interact with third-party services that provide reservation, ordering, payment, analytics, communication, advertising, hosting, social media, or other website-related functionality.

When you interact directly with those third-party services, those companies may collect and process information according to their own policies.

This Privacy Policy does not control the privacy practices of independent third parties.

How Information May Be Shared

Personal information may be shared when reasonably necessary to operate applicable restaurant or website services.

Potential recipients may include:

  • Website hosting providers
  • Reservation service providers
  • Online ordering providers
  • Payment processors
  • Website analytics providers
  • Technology providers
  • Customer communication providers
  • Professional service providers
  • Legal or regulatory authorities when required by law

Information should not be disclosed to unrelated parties except where permitted or required by applicable law.

Legal Requirements

Personal information may be disclosed when necessary to comply with applicable laws, regulations, legal processes, court orders, governmental requests, or other lawful obligations.

Information may also be used or disclosed when reasonably necessary to protect the rights, safety, property, website, restaurant, customers, employees, or other individuals.

Data Security

Reasonable administrative, technical, and organizational measures may be used to help protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For this reason, while reasonable efforts may be taken to protect information, absolute security cannot be guaranteed.

Data Retention

Personal information may be retained for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • The nature of the information
  • The purpose for which it was collected
  • Business requirements
  • Legal requirements
  • Accounting requirements
  • Security requirements
  • Dispute resolution
  • Fraud prevention

When information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

California Privacy Considerations

Because Hakata Izakaya HERO operates in California, certain California privacy laws may apply depending on the nature of the information collected and the circumstances of the individual.

Depending on applicable law, California residents may have certain rights concerning their personal information.

These rights may include, where applicable:

  • The right to know about certain personal information collected
  • The right to request access to personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of certain personal information
  • The right to know certain information about disclosure or use
  • The right to opt out of certain activities where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Privacy rights can be subject to legal exceptions and limitations.

A privacy request may require reasonable verification of the identity of the person making the request.

Children’s Privacy

The website and restaurant services are not intended to knowingly collect personal information from children for purposes prohibited by applicable law.

If a parent or legal guardian believes that a child has provided personal information through an online service in circumstances where collection was not appropriate, they may contact the restaurant to request assistance.

Third-Party Websites

The website may contain links, integrations, embedded content, social media functionality, ordering services, reservation services, or other features provided by third parties.

Third-party websites and services operate independently from Hakata Izakaya HERO.

Once you leave the restaurant’s website or interact directly with an external service, the third party’s privacy policy may apply.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Social Media

Hakata Izakaya HERO may maintain or interact with social media pages or platforms.

When you interact with a social media platform, that platform may collect information according to its own privacy policy.

Comments, messages, reactions, posts, and other information that you voluntarily publish on a public platform may be visible to other users.

Users should consider the privacy implications before publishing personal information publicly.

Communications

If you voluntarily provide contact information, the restaurant may use that information to respond to your inquiry or provide the service you requested.

Where marketing communications are offered, applicable laws and consent requirements will govern those communications.

You may have the ability to unsubscribe from promotional communications by following the instructions provided in the communication.

Transactional or service-related communications may continue when necessary to provide a requested service.

Accuracy of Personal Information

We encourage customers to provide accurate and current information when submitting personal information.

If you believe information associated with your interaction with the restaurant is inaccurate, you may contact the restaurant and request an appropriate correction where applicable.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Changes may be made to reflect:

  • Changes in restaurant operations
  • Changes in website functionality
  • Changes in technology
  • Changes in third-party services
  • Changes in applicable privacy laws
  • Changes in business practices

When the Privacy Policy is updated, the revised version may be posted on the applicable website together with an updated “Last Updated” date.

Visitors are encouraged to review this page periodically.

Your Privacy Choices

Depending on applicable law and the services you use, you may have choices regarding certain personal information.

You may be able to:

  • Limit information voluntarily provided
  • Adjust browser cookie settings
  • Unsubscribe from applicable promotional communications
  • Request access to applicable personal information
  • Request correction of inaccurate information
  • Request deletion where legally available
  • Contact the restaurant with privacy-related questions

Some requests may be subject to verification and legal limitations.

Contacting Hakata Izakaya HERO

For questions regarding this Privacy Policy or privacy-related concerns, visitors may contact Hakata Izakaya HERO through the restaurant’s available contact channels.

Hakata Izakaya HERO

1929 Westwood Blvd
Los Angeles, CA 90025
United States

Telephone: (424) 832-3304

When contacting the restaurant about a privacy request, please provide enough information to allow the request to be understood and processed, while avoiding the unnecessary disclosure of sensitive personal information.

Important Notice

This Privacy Policy is intended as general website privacy copy and should be reviewed and customized according to the actual technologies, reservation systems, ordering platforms, analytics tools, payment processors, advertising services, and data practices used by Hakata Izakaya HERO.

It should also be reviewed by an appropriate legal professional before being adopted as the restaurant’s official legal privacy policy.

Our Commitment to Privacy

Privacy is an important part of building trust with customers.

Hakata Izakaya HERO aims to handle customer and visitor information responsibly and transparently while providing a welcoming Japanese izakaya experience in Westwood.

By keeping privacy practices understandable and providing appropriate information about how personal data may be handled, visitors can make more informed decisions when interacting with restaurant services online.